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Silver Singles

Silver Singles
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www.silversingles.com
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Jerome J Nhf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jerryandpat1956@***.com

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I have made a match and do not wish to search anymore. I don't know my password.

Please terminate my membership.

Thank you for your help, but I am pleased with my match. It has been a very good experience and I am happy with your service.

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Anonymous
map-marker Arab, Alabama

Can't get a hold of anybody to get help.. I put 50 miles or less distance and I get from all other states.. I get a few but there are no pictures.. I have went over and over and over and finished and

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I can't get a hold of anybody to get help.. I said 50 miles or less distance and all I get is in other states and across the country..

if I get any it is no pictures.. it keeps saying I'm halfway there filing it out .. I have filled out everything over and over and over.. I need help please.

This is definitely not working for me.. I paid this much money and can't even use it..

Kay Campbell.

User's recommendation: None right now because it's not working for me

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Bertice Zju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Get notified but no profiles

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Updated by user Feb 14, 2025

Issue was never resolved or even acknowledged. Like most dating sites, it's easy to join but difficult to get any help with issues.

I would like to see some legislation addressing this "automatic renewaal " issue, as canceling a subscription and deleting one's profile and photos is so complex and difficult for the inexperienced website user. I would prefer to see an option to renew or to let the subscription lapse, with this choice to be emailed a couple weeks before a subscription ends.

Original review Jan 14, 2025

Don't feel very happy...been trying to contact a profile since 1/12/2025 from Craig of Louden NH, USA

User's recommendation: Toll free customer service phone

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Carmel Rmi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why do I need to pay for the issue that your company did. I have been trying to connect and contact someone about this problem. There's a email on me. My name is Michael. About Me trying to get inform

Updated by user Feb 28, 2025

They're giving me the run around. So?

If nothing happens in the week from now! I'll be contacting my Attorney. I have giving these people all the information they needed. And, all I get is some email about more information.

So? I feel like I'm not being Taking Seriously.

Original review Feb 13, 2025

My name is Michael. I received a email saying Watch out for this person.

Trying to get info on them. I have now Ask or want Money or information from anyone. This is Wrong. And, I will be speaking with a Attorney about this.

If you all didn't Is correct this situation. I mean Now!!!

Because I thought this App was Good. I see now.

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Anonymous
map-marker Jacksonville, Florida

Angel and credit my account immediately!

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I have NOT renewed my account EVER!!! I want an immediate credit from at least January (should actually be many months back!) without asking for my credit card number and confirmation button, which re-activates my subscription! Your company has my credit card number on file, therefore, I should NOT have to provide that information again!

User's recommendation: NEGATIVE!

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Anonymous
map-marker Farmington, Maine

You Suck

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I am trying to cancel subscription and get a refund. all you folks give me are men from out of state.

you just charged my card for 6 more months and raised me to premium, i did not ask for.

Cancel me. your phone number is NO good.

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Birl Yug

Loss of Money

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I cancelled the auto-renewal for SilverSingles within their ridiculous "three-day" refund period. And since they are in a different time zone, they said I cancelled within 4 days without considering the time zone difference.

Now I am stuck with a service I don't want to use, and can't get a refund, even though I haven't used the service in months. They "fake" get you to sign up for a premium account in the first place by having fake profiles "smile" at you -and you have to log on to see who they are and come to find out it's not even a real account since the person that smiled at you doesn't respond to your message. I paid for the first 6 months, and I'm not asking for that, since I knew what I was paying for.

I just want the exorbitant price that was charged for the auto-renewal refunded, and when I reached out to "customer service", SilverSingles refused to issue a refund. I just want to warn anyone who is thinking about using this site - my advice is DON'T!

User's recommendation: SilverSingles is a money-grabber with no legitimate customer service!

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Bridget K Wxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have never even opened an account.

I have a billing department that handles my bills. I noticed a charge last year and sent a request for contact to Silver Singles, but received no response.

They just billed me again. Thus far, I have been billed in 2023, 2024, and 2025 for amounts totaling 107.70. That's just what I have found so far. They operate two sites managed by a company called Sparks.

Their phone numbers are fake.

Every single one of them. I am filing fraud charges.

Loss:
$324
Cons:
  • Are stealing my money
  • Dont answer in forms submitted
  • Never had an account

Preferred solution: Full refund

User's recommendation: DON’T DO IT

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Ana N Klo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is a terrible sight It is fraud

You cant get talk to anyone and there is no phone number They do not let you provide your feedback and this site is bad

Loss:
$100
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Do Not get in this site is fraudulent

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Deborah F Pwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to know my expiration date for my premium account.

Updated by user Feb 15, 2025

I need date that I joined, and the date they recharged my credit card, and a 2nd recharge. I can’t get through to anyone, and not happy with SilverSingles to debit my card without checking with me, the customer. I have no documents.

Original review Jan 31, 2025

Had a list of men I am coresponding with yesterday I had the top few people I was talking to completely disappeared. Please open my account to help me retrieve the people.

Also, have you been using my card on file?

I need to know how much and when it expires.

I need answer asap The date is 1/30/56. Name is Deborah Fascenda.

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Amalie Pnf

The site is not currently working for me.

I re-started with your company with a 30 day subscription. As of today, I have not yet actually been able to contact or chat with the clientele!

Then I got a series of messages- with blurred, unreadable text. The next step was to try a longer subscription, but I keep getting messages that say unreadable/ blurred. (6 month subscription).

Is there someone who can speak English ( I am in USA) not Germany! I need to straighten this out,!

Ph 612-403-****.

Michael J. Nordahl.

User's recommendation: This is a good site! But there are frustrating barriers! Please help!

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ANNA N Zat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charging for renewal without permission

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I was billed by the company for autorenewal after cancelling the service over 6 months ago. It took time and effort to dispute the transaction and case is still open.

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1 comment
Guest

Hello, We are sorry to hear that you are not satisfied with our service. Please contact our customer support at support@***.com and we will be happy to find a solution. Best regards, SilverSingles Customer Success Team.

Sharon P Sqf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You make it too hard to cancel!!!

Updated by user Dec 30, 2024

No. I wanted to cancel the subscription and I could not find out how how on the day it was to renew and now they want to charge me for another year.

My debit card number changed and they are unable to charge me. I imagine they will mess up my credit!

Original review Dec 29, 2024

Clarify and have one button to cancel! And one sentence should be sufficient for recommendations if I am succinct and straight to the point! Sheesh!!!

User's recommendation: See above

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Anonymous
map-marker Ontario, California

I want a refund my email is raulapodaca1@***.com my name is Raul Apodaca

I just want a I refund cant get on ss online to many hackers just give me a refund please its just not worth it to me email raulapodaca1@***.com

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Michele M Inn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CANCEL THIS SUBSCRIPTION IMMEDIATELY

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I can't log in. There is no cancellation form online.

Do not charge my account again, or I will report you to the FTC. Stop now. What a terrible site. Never again.

I will criticize you on every social media platform that exists. Acknowledge this email upon receipt.

Cons:
  • All

Preferred solution: Deliver product or service ordered

User's recommendation: Do not get scammed

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