Silver Singles Reviews

Show reviews that mention
site account refund service subscription money membership profile customer email
Filter review
New Reviewer

My account has been hacked and I can not get into my account.

Original review updated by user Nov 12, 2021
Someone has hacked my account and I cant get back in to the account using my email address, phone number or when I try to change my password.
View full review
ID
#3061851 Review #3061851 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need refund

Please call me I need to be refunded , granddaughter hit submit , I was unaware , need refund, please call me , this has been horrible !!!
View full review
ID
#3061743 Review #3061743 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • Need refund
Loss
$59
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Joined by accident

Update by user Nov 12, 2021

Horribly

Original review posted by user Nov 12, 2021
My granddaughter got my phone and joined by accident - I need to cancel and be reinbursered I canceled minutes after I realized what she did
View full review
ID
#3061723 Review #3061723 is a subjective opinion of poster.
Cons
  • Mislead payment
Loss
$59
Preferred solution
Full refund

I have been unsuccessful in signing in

I have tried on numerous occasions to sign in, but have not been able to. It appears I have been hacked and I have sent several messages but am not getting responses. I wish to close my account for numerous reasons. This situation finalized my decision to close my account. Please respond and acknowledge my request to close my account.

User's recommendation: Horrible dating site!

View full review
ID
#3061589 Review #3061589 is a subjective opinion of poster.
Location
Choctaw, Oklahoma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Chargers more than was it said 9.95 and got charged 59.95

Incorrect charges and I want my $ back!!!!Was charged more than was quoted want my money back because I took out 5995 it was supposed to be 995 and I need my money back in my account ASAP because I have wheels and I need my money back I just want my money back because I believe its a scam
View full review
1 comment
#2090971

No just want &$$ bac

ID
#3059999 Review #3059999 is a subjective opinion of poster.
Location
Whiteville, North Carolina
Pros
  • There ns
Cons
  • Bad customer service
Loss
$60
Preferred solution
Full refund
New Reviewer

Cant open site

It has been 3 days now...I am being requested to put in a password! I had the app open on my phone for convenience. Please fix this problem! I have paid fully and now I can't use the app!

User's recommendation: I don't know until problem is resolved.

View full review
ID
#3059783 Review #3059783 is a subjective opinion of poster.
Location
Newark, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I am unable to log on

I want to continue with silver singles, but am unable to log on. I enter my email and forgot my password, but they are sending me the same message over and over. I need to reset my password to get on. I am unable to read any

User's recommendation: Write down your password in three places, and don’t lose it!!!

View full review
ID
#3059586 Review #3059586 is a subjective opinion of poster.
Pros
  • Good way to meet people
Preferred solution
I want to be able to log back on!!!!!!
New Reviewer

Cannot reset my password

I requested for password reset but its not going through! I tried multiple times but its not working !! I am very frustrated and frustrated exhausted!
View full review
ID
#3058227 Review #3058227 is a subjective opinion of poster.
Location
Stanford, California
Preferred solution
To reset my password and it should go through!

I was having to put my email address and password every time I open silver singles

Every time silver singles sends me a message I have to put my email address in and my password why is this happening

User's recommendation: Call customer service and they will help you fill it out although I am still waiting for their response to change my password.

View full review
ID
#3054922 Review #3054922 is a subjective opinion of poster.
Location
Battleford, Saskatchewan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Questions regarding a new subscription

I am not a pissed customer, I have questions regarding starting a new subscription and need to speak to a person
View full review
ID
#3054780 Review #3054780 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Preferred solution
Questions answered
New Reviewer

Login. Problems

I have been all day trying to log in after forgetting my password.Even my son who works in IT could not access Customer services are poor

User's recommendation: Not a good site.

View full review
ID
#3054357 Review #3054357 is a subjective opinion of poster.
Pros
  • Good site
  • Silver single
Cons
  • To hard to get ahold of customer service
  • Poor service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I am locked out of my account and can't get in

Hello. I have been locked out of my SilverSingles Paid account. I have forgotten my password and your system will not send me a reset despite requesting this more than once

User's recommendation: Don't forget your password - the app won't accept your email to reset it.

View full review
ID
#3053555 Review #3053555 is a subjective opinion of poster.
Location
Harrow, England
Pros
  • Been good except for this glitch
  • Been good otherwise
Cons
  • Glitch stops you using the service
Preferred solution
Deliver product or service ordered
New Reviewer

Unauthorized charge

The company put my bank account on automatics billing, despite to the fact that initially the were asking for how long you need the service.
View full review
ID
#3052160 Review #3052160 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$124
Preferred solution
Full refund

You are impossible to reach for cancellation and refund within the 3day cancellation window.

1- Your cancellation and refund instructions do not work. 2- Your phone number to call 800-942-**** would not accept my calls today 11/8, during your advertised M-F 8-6 MST. 3- Your site returns with an incorrect statement that I do not have an updated browser when I actually do have an updated browser.

User's recommendation: Buyers beware!

View full review
ID
#3049662 Review #3049662 is a subjective opinion of poster.
Cons
  • Instructions to cancel and get a refund do not w
  • Instructions to cancel do not work
  • I cannot find a way to cancel my membership
Preferred solution
Full refund

To speak to an advisor

This is not a good review, I tryed to upgrade to premium membership, and had some difficulty.and was going to be charged a $1 for additional help , which I was not going to do. So with that being said will have nothing to do with silver singles.
View full review
ID
#3046452 Review #3046452 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Cons
  • No help at all
Preferred solution
Nothing.