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Silver Singles

Silver Singles

www.silversingles.com
What is your customer experience with Silver Singles?

Silver Singles Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Silver Singles has 1.5 star rating based on 746 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros only cons, No pros, Non.
    Cons: No customer service, Cancellation and refund, I cannot find a way to cancel my membership.

  • 45% of users think that Silver Singles should improve its Customer Service.
    64% of users say that they won't use Silver Singles in the future for similar services or products.

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Media from reviews

Silver Singles - I need a refund
Silver Singles - Scam you of money and ask for personal passportSilver Singles - Scam you of money and ask for personal passport - Image 2Silver Singles - Scam siteSilver Singles - Message not sentSilver Singles - I want a refund nowSilver Singles - I want a refund from the day I called you and spoke on the phone and...
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Top Silver Singles Reviews

Positive Review

"Jerryandpat1956@***.com"

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I have made a match and do not wish to search anymore. I don't know my password. Please terminate my membership. Thank you for your help, but I am pleased with...

Critical Review

"Lousy matches and impossible customer service re cancellation"

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Website makes cancellation impossible. Says "contact us" but provides no means of doing so. It offers a route through the website, but ends with "contact us,"...

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Anonymous
map-marker Denver, Colorado

I want you to take my recurring purchase off my credit card. This is the 4 th time I have tried to get this off

Stop this charge enough!

This has to stop

Get the message out I am not a silver sneakers client anymore!

View full review
Anna E Njj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems logging back in

I changed my password because I do not have the past current password. The website won't let me log in as a new user or current user.

I sent a link with my email. The system knows my email address but it will not let me log in with a new password or my email that is my user name previously and currently.

I would like to become a member but if this site is jacked up and not allowing me to log in, I will join another site that is user friendly.

Anna Ellerson

ellersonannae@***.com

View full review

Preferred solution: I want to be able to log in. Your website won't let me log in with my user name that is correct with my email.

Eleno Mvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huddersfield, Kirklees

Rubbish do not register, I paid had no notification and then I couldn’t access the site to change my password as I couldn’t log in. Tried to delete and unable to because it needs your password!!!

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I paid the subs then couldnt get into the account and it didnt give access to other members. I tried to change my password but could change it because it needed the previous password which I couldnt use so it went around in circles!

I tried to delete my profile but could because I couldnt use give a correct password! Unbelievably stressful!

Awful! I found a phone number and tried it, it wasnt recognised!!!

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User's recommendation: Don’t apply for membership!!

Anonymous
map-marker Chicago, Illinois

I need a refund

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Silver Singles - I need a refund

I created my account two days ago and i decided to make payment yesterday with an Apple Card I got yesterday so I dont understand why my account got expired for no reason

View full review
Janalyn Drc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

I had turned off auto-renewal, and miraculously, somehow it got turned back on again. Beware of this scam.

View full review
Cons:
  • Rip off artists

Preferred solution: Full refund

User's recommendation: There are much better services out there, trying to cancel is almost impossible. I feel as if there are very few people who are actually on this site. I had turned off auto renewal and they turned it back on so they can make more money.

Edward K Ewl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unhappy with service

I decided to use your site and I didn't have any issues right until I made payment. As soon as payment was made, after like 2 days I couldn't log into my account anymore.

This is unacceptable; this is a rip-off.

If this isn't a rip-off, then why didn't I have any issues until I made payment? I haven't even used the services I paid for; this is really bad.

View full review
Loss:
$127
Pros:
  • I didnt get to find out
Cons:
  • Very bad service

Preferred solution: Deliver product or service ordered

User's recommendation: dont use

Anonymous
map-marker San Pablo, California

Lousy matches and impossible customer service re cancellation

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Website makes cancellation impossible. Says "contact us" but provides no means of doing so. It offers a route through the website, but ends with "contact us," which seems impossible.

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User's recommendation: Avoid this site.

Edward K Ewl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

I am unhappy with the service

I am really unhappy about their service, i paid for a subscription and after less than 2 days i couldnt log into my account anymore, what kind of scam is this? why didnt i have this issue before i paid? This is really unprofessional.

This is a rip off, if it wasnt they wouldnt wait until i made payment to stop me from logging in.

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Jerome J Nhf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jerryandpat1956@***.com

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I have made a match and do not wish to search anymore. I don't know my password.

Please terminate my membership.

Thank you for your help, but I am pleased with my match. It has been a very good experience and I am happy with your service.

View full review
Anonymous
map-marker Arab, Alabama

Can't get a hold of anybody to get help.. I put 50 miles or less distance and I get from all other states.. I get a few but there are no pictures.. I have went over and over and over and finished and

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I can't get a hold of anybody to get help.. I said 50 miles or less distance and all I get is in other states and across the country..

if I get any it is no pictures.. it keeps saying I'm halfway there filing it out .. I have filled out everything over and over and over.. I need help please.

This is definitely not working for me.. I paid this much money and can't even use it..

Kay Campbell.

View full review

User's recommendation: None right now because it's not working for me

Bertice Zju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vilnius, Vilniaus Apskritis

Get notified but no profiles

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Updated by user Feb 14, 2025

Issue was never resolved or even acknowledged. Like most dating sites, it's easy to join but difficult to get any help with issues.

I would like to see some legislation addressing this "automatic renewaal " issue, as canceling a subscription and deleting one's profile and photos is so complex and difficult for the inexperienced website user. I would prefer to see an option to renew or to let the subscription lapse, with this choice to be emailed a couple weeks before a subscription ends.

Original review Jan 14, 2025

Don't feel very happy...been trying to contact a profile since 1/12/2025 from Craig of Louden NH, USA

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User's recommendation: Toll free customer service phone

Anonymous
map-marker Jacksonville, Florida

Angel and credit my account immediately!

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I have NOT renewed my account EVER!!! I want an immediate credit from at least January (should actually be many months back!) without asking for my credit card number and confirmation button, which re-activates my subscription! Your company has my credit card number on file, therefore, I should NOT have to provide that information again!

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User's recommendation: NEGATIVE!

Carmel Rmi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Westminster, Maryland

Why do I need to pay for the issue that your company did. I have been trying to connect and contact someone about this problem. There's a email on me. My name is Michael. About Me trying to get inform

Updated by user Feb 28, 2025

They're giving me the run around. So?

If nothing happens in the week from now! I'll be contacting my Attorney. I have giving these people all the information they needed. And, all I get is some email about more information.

So? I feel like I'm not being Taking Seriously.

Original review Feb 13, 2025

My name is Michael. I received a email saying Watch out for this person.

Trying to get info on them. I have now Ask or want Money or information from anyone. This is Wrong. And, I will be speaking with a Attorney about this.

If you all didn't Is correct this situation. I mean Now!!!

Because I thought this App was Good. I see now.

View full review
Anonymous
map-marker Farmington, Maine

You Suck

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I am trying to cancel subscription and get a refund. all you folks give me are men from out of state.

you just charged my card for 6 more months and raised me to premium, i did not ask for.

Cancel me. your phone number is NO good.

View full review
Birl Yug
map-marker Columbus, Ohio

Loss of Money

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I cancelled the auto-renewal for SilverSingles within their ridiculous "three-day" refund period. And since they are in a different time zone, they said I cancelled within 4 days without considering the time zone difference.

Now I am stuck with a service I don't want to use, and can't get a refund, even though I haven't used the service in months. They "fake" get you to sign up for a premium account in the first place by having fake profiles "smile" at you -and you have to log on to see who they are and come to find out it's not even a real account since the person that smiled at you doesn't respond to your message. I paid for the first 6 months, and I'm not asking for that, since I knew what I was paying for.

I just want the exorbitant price that was charged for the auto-renewal refunded, and when I reached out to "customer service", SilverSingles refused to issue a refund. I just want to warn anyone who is thinking about using this site - my advice is DON'T!

View full review

User's recommendation: SilverSingles is a money-grabber with no legitimate customer service!

Bridget K Wxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have never even opened an account.

I have a billing department that handles my bills. I noticed a charge last year and sent a request for contact to Silver Singles, but received no response.

They just billed me again. Thus far, I have been billed in 2023, 2024, and 2025 for amounts totaling 107.70. That's just what I have found so far. They operate two sites managed by a company called Sparks.

Their phone numbers are fake.

Every single one of them. I am filing fraud charges.

View full review
Loss:
$324
Cons:
  • Never had an account
  • Phone numbers are fake
  • Dont answer in forms submitted

Preferred solution: Full refund

User's recommendation: DON’T DO IT

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