Silver Singles Phone Numbers and Emails

Customer Service:

  • +493 099 194 9532

Silver Singles Emails:

Customer Service
Cancellation/ Termination
support@silversingles.com
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Issues fixed by Silver Singles

Issue

Ex-member

Resolution

«I asked them to delete my profile. They did. No questions, No apology for FAKE profiles, No free extension, Nothing to SETTLE the issue, only delete my profile because they KNEW they were in the WRONG, providing FAKE profiles for the money. DON'T JOIN and you won't have any problems.»

by Robert B Fzm

Silver Singles Contact Information

Silver Singles Website:

Silver Singles Online Chat:

Corporate Office Address:

Spark Networks Services GmbH
Kohlfurter Strasse 41/43
Berlin, Schleswig-Holstein 10999
Germany

Other Info (opening hours):

SilverSingles United States

Spark Networks Services GmbH

3300 N. Ashton Blvd, Suite 240

Lehi, UT 84043

Fax:

+49 (30) 868 000 311
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Silver Singles Rating Based on 236 Reviews

Rating details

1.6
more details
Customer service
Website
Product or Service Quality
Reliability

Rating stats

Rating trend

Summary of Silver Singles Customer Service Calls

618 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Silver Singles Customer Service?

Activation/ Cancellation Question:

  • “Cancel Subscription”
  • “Cancelllation”
  • “I need to cancel my subscription”

Account Question:

  • “Unable to login.”
  • “My account has been deleted”
  • “Cannot get into my account”

Request for Information Question:

  • “To find out when my 6 month membership will become active?”
  • “I need to talk to Costumer service”
  • “How to get my money back if i want to terminate the membership in 2 weeks for example”

Refund Question:

  • “I am not getting anywhere I want a full refund. And do not want to pay more money to get the answers I need”
  • “Refund for canceling my membership”
  • “Refund account”

Payments and Charges Question:

  • “Payment”
  • “Do you charge for month to month or 3 months that you sign up for”
  • “I have been charged twice , when I set account up and put card number in it said please another card and I see both cards have been charged and I want to cancel my membership”

Website/ Application Question:

  • “The site is no longer working”
  • “I just paid for this site and can't view the pictures”
  • “Cant open site”

Product/ Service Question:

  • “Membership”
  • “App doesn't work”
  • “Subscription”

Shipping and Delivery Question:

  • “I have created a profile yesterday but have deleted it a few hours later. I'm asking that my bank account not to be charged.”
  • “Why some of my info is pending and photos not coming up”
  • “Have been a member since January 3, 2020 and have not received any messages… None”

Staff Question:

  • “I do not want this dating service im looking for a male not a woman. I meet a man i dont need the service anymore”
  • “I paid for 3 month premium service, but im locked out”
  • “I paid for the services and I'm not getting them the money is out of my account”

Cards Question:

  • “Change credit card information”
  • “Will not accept card”
  • “Put my credit card in and can't get in now”

Return/ Replace Question:

  • “Changing what gender I am seeking”
  • “Change age”

Other Question:

  • “I made an error on my height”
  • “Scammed”
  • “Did not make this”

About

Silver Singles Terms of Service
Please be aware that there is a second page of these Terms and Conditions. See the link at the end of the page. Spark Networks Services GmbH shall employ the services of its subsidiary, EliteSingles LLC, where applicable. EliteSingles LLC is a Limited Liability Company registered in Dover, Delaware, USA. If The User of company services meet certain requirements, the Company may in its discretion make The Customer's profile visible to Users of other Websites and Apps operated by the Company for which The User of Website do not have a Membership. The User of Website also undertake not to use Silver Singles's' Services for unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, hateful, or racially or ethnically offensive purposes (or for purposes which are otherwise objectionable). THESE TERMS & CONDITIONS CONTAIN IMPORTANT INFORMATION REGARDING THE CUSTOMER'S LEGAL RIGHTS, REMEDIES AND OBLIGATIONS.
To read more: https://www.silversingles.com/en-us/about/terms
Silver Singles Privacy Policy
To read more: https://www.silversingles.com/en-us/about/privacy
Silver Singles FAQ
Silver Singles has answered all these queries and more. Then The Client of Silver Singlesll fit right in on SilverSingles. website is a dating site for senior, mature, and older singles, meaning that although Silver Singles's' members hail from all across America, and have a wide variety of backgrounds and lifestyles, they do have one huge thing in common - they're all interested in over 50 dating. Start by creating an account and registering The Client's online dating profile. From there, The User will be taken through the joining process step by step. This will include taking Company's SilverSingles personality test - make sure The User of company services give The User of Website time to answer the questions honestly, as The User's answers will help www.silversingles.com bring The User compatible profile matches. At SilverSingles Website are committed to bringing Company's members compatible matches. The Company base these match suggestions on several factors: on location in the USA, on lifestyle plans and relationship goals, and on personality.
To read more: https://www.silversingles.com/en-us/discover-silversingles/faq
Top Silver Singles Services

Online Dating, Membership, Customer Care

Top Silver Singles Products

Account, Website, Profile

Silver Singles Pros and Cons

Pros: No pros only cons, Non, No pros, Silver single, Help some people to meet other

Cons: Cancellation and refund, No customer service, I cannot find a way to cancel my membership, Hard to get problems resolved with customer service, To many scammers

Related Companies

Spark Networks, ChristianMingle, Jdate, JSWipe, LDSSingles

Silver Singles reviews and complaints

Silver Singles is ranked 82 out of 362 in Dating and Social Networking category

Area Served

USA, UK, Canada

Payment Methods

VISAMasterCardDiscover

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