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Cancellation

Very disturbing app. Most of the photos are so disgusting. Your matches for me are so awful. I want my one month premium amount back ASAP.

User's recommendation: I would rather not comment.

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ID
#2514590 Review #2514590 is a subjective opinion of poster.
Location
Nashville, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

URGENT FRAUD

Hello, I am currently working with Action Fraud Uk to catch a group of people who persuade single women to send money to someone they contacted on a dating site. The person they are investigating was on your site at the beginning of March as RICHARD HENRIKSEN from Woking e-mail imrichardllc@***.com The same man is now on your site as RICHARD from Weybridge. THIS MAN IS DANGEROUS. HE HAS CONNED SEVERAL WOMEN OUT OF THOUSANDS OF POUNDSAND SHOULD BE PERMANENTLY REMOVED FROM YOUR SITE. My name is Hilary Secure Code SGB_735**** Please make sure no-one else is conned.

User's recommendation: Beware of someone going to the Bay du Nord oil field.

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ID
#2503463 Review #2503463 is a subjective opinion of poster.
Service
Silver Singles Online Dating
Preferred solution
An acknowledgement of this report and him removed from the dating site

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

I received several emails on April 7, 2021. The first one stated my membership has been cancelled but no funds were withdrawn from my account. 10 minutes later I received another email stating my refund is being processed and to expect it within 3-5 business days. Today April 13, 2021 I received another email from Yvette stating my account was not debited so I will not get a refund I forwarded the debit info from my account verifying that my account was indeed debited for 71.70. On April 6, 2021 I forwarded this info to Yvette. No response as of yet. Please rectify this situation immediately thank you M Leipold
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ID
#2501545 Review #2501545 is a subjective opinion of poster.
Preferred solution
Full refund

Bad service

I bought a package for 6 months I cant going because of password issues my credit card was charged and I would love to have a refound. Because I was charged for nothing
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ID
#2498970 Review #2498970 is a subjective opinion of poster.
Location
Miami, Florida

Dissatisfied

When you join they send smiley faces to people on your behalf in the hope you contact them and forfeit your refund because you have used messaging. I think people a right this site is dodgy. I have requested a refund twice, no response.

User's recommendation: Don't Join.

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ID
#2496848 Review #2496848 is a subjective opinion of poster.
Service
Silver Singles Online Dating
Cons
  • Not genuine people on the site
  • No customer service cancellation not possible
  • Hard to get problems resolved with customer service
Preferred solution
Full refund

Disappointed

DonI signed up for this service and its a complete rip off. I get the same match suggestions over and over. They also totally ignore your preferences. Huge distance and age discrepancies. Very unhappy with this company for what I paid

User's recommendation: Don’t join.

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ID
#2492826 Review #2492826 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Silver Singles Membership
Pros
  • No pros
Cons
  • Too many to list
Preferred solution
Price reduction

Deception

Cancelled account within given time and money taken in full. I signed up for a monthly plan. Very difficult to contact Phone number was a fax number

User's recommendation: I wouldn’t.

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ID
#2492681 Review #2492681 is a subjective opinion of poster.
Service
Silver Singles Online Dating
Cons
  • Deceptive price
Loss
$90
Preferred solution
Full refund

This site sucks. Not many options to choose from.

Not many options to choose from. I had 3 matches in one week. About 10 is my daily limit. Frankly, a waste of my money.

User's recommendation: Go to another site.

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ID
#2487779 Review #2487779 is a subjective opinion of poster.
Location
Spring Hill, Florida
Preferred solution
Full refund

Can't log in - stuck on "our Brands"

Silver Singles - Can't log in - stuck on "our Brands"
I didn't pay to see "Your Brands," with no way of logging in! I can't get on through Chrome, Safari or Opera. When I try to log on by re-visiting the site in my browser history, I get "OOOOPS... Something went wrong. Please, go back or reload the page." Nothing reloads! Or I get sent to "Our Brands" again! Unacceptable!!!

User's recommendation: Avoid SilverSingles and ElieSingles at all costs.

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ID
#2473300 Review #2473300 is a subjective opinion of poster.
Location
New York, New York

Cancel my contract

Please cancel my contract because I have met my someone special and Want confirmation that my account is closed and not charged
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ID
#2472961 Review #2472961 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized transaction.

Update by user Mar 25, 2021

An unauthorized $335.40 was charged to my credit card Feb 16 2021.

Original review posted by user Mar 24, 2021
Silver Singles has made an unauthorized transaction to my credit card, for the sum of $335.40 CDN. If this is an authorized charge, I would like to know who gave authorization? I believe this is a mistake on Silver Singles and will assume you will credit this transaction of $ 335.40 back to my credit card.
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ID
#2472919 Review #2472919 is a subjective opinion of poster.
Location
Edmonton, Alberta
Loss
$335

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change credit card information

I changed credit cards. Need to update so I can pay my bill. I guess you can consider me a pissed customer.

User's recommendation: Cannot get assistant.

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ID
#2467982 Review #2467982 is a subjective opinion of poster.
Service
Silver Singles Online Dating
Cons
  • No pictures of potential dates
Preferred solution
Update credit card info.

Bad customer service. No way to contact them

I am not satisfied with my subscription. I want my refund. I kept trying to call after I paid for it. But no one answered

User's recommendation: No !! Is not a lejet site.

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ID
#2465109 Review #2465109 is a subjective opinion of poster.
Loss
$87
Preferred solution
Full refund

Problem with profile

3 weeks ago I sent an email to Silver Singles regarding my profile. Information that I have enter about myself is still showing that its in review. It's been this way from the beginning. I had a gentleman text me and he noticed that my profile has very little info & his was the same way in the beginning. I need this problem corrected. I also feel I should be compensated due to not getting all I paid for.... Kind regards
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ID
#2457730 Review #2457730 is a subjective opinion of poster.
Location
Sanford, North Carolina

Response to your email

My profile entered information showing still in review. Has been in review mode from beginning. I sent a email nothing this problem and still showing in review. I gentleman sent me a text nothing I have almost no information in my profile and noted the same problem happened to him. I feel I need to be compensated. Kind regards. Kathryn

User's recommendation: None due to my profile experience.

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ID
#2451054 Review #2451054 is a subjective opinion of poster.
Location
Charlotte, North Carolina