Anonymous
map-marker Columbus, Ohio

I’ve had very little success on this site. I’ve tried to cancel several times. Even logging on my laptop. Request Processed I believe it said. They tried to charge my car for renewal Xs 2.

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My bank contacted me regarding fraudulent charges. Ive tried canceling its ridiculous and now they have charged my card AGAIN. Im so over this site and very irritated.
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Veer Jjx
map-marker Wichita, Kansas

Unapproved debit transaction

Unapproved debit transaction on10/30/2023 cancellation of profile and website in June and no further debit transaction. Need reimbursement for Unapproved debit on 10/30/2023
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Jimmy A Pak

I can't fix problem right now

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I need to update my new phone number in order to receive my code I already paid today so I have email same jimmylatindragon@***.com
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Preferred solution: Update my new phone number

User's recommendation: 10

Resolved
Donna W Xko

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Verified Reviewer

Resolved: Poor service and customer expetience

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Updated by user Sep 18, 2023

Company fixed the issue and I have been provided with apology. Emailed company several times

Updated by user Aug 19, 2023

No contact

Original review Aug 19, 2023
Requested refund because I was not receiving matches in my parameters some too young, too far way, etc. Contacted SS, they immediately turned off my account and would not refund my money. I signed up on the 9th of a month and asked to cancel on the 11th. Then ask if not going to return my money to put my account back on line. Cannot get I touch with customer service any longer.
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Loss:
$139
Pros:
  • No pro all con
Cons:
  • Not reliable
  • All people out of my areas

Preferred solution: Full refund

User's recommendation: Stay away…

Veer Jjx
map-marker Wichita, Kansas

Cancellation need money back from 10/30/2023

A debit transaction 10/30/2023 cancelled subscription in 06/2023 deleted profile and said no more debit transaction
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Fara B Uqz

Very difficult yo cancel

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It has been very difficult to even find out who to contact. There is no website for corporate and the phone number does not work.
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Loss:
$200
Cons:
  • Need to cancel no contact info

Preferred solution: Full refund

Kim O Eqv

Scammers and catfish

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Multiple would be scammers and catfish started with a bit coin scammer- who I reported and the the SAME JERK came up in my matches under a different name and mostly different pictures EXCEPT for an office Xmas party and him in a Santa hat nice job investing the complaint against him

It just kept going military sniper- widowed- of course- arent they all.

Couldnt give me a FaceTime or email- rules. My ***

Another widowed civil engineer/ contractor who, ah yes, also widowed

Gave me his address and swore he had a home on acres of land but the multiple aerial views from real estate lists and also Google Maps show an overgrown old trailer.. he can't explain it- after all he told me where he lives . I gotta learn to trust

Ummm nope

Not sure Ill trust any guy again because this site has a bunch of fakers

Unbelievable

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Cons:
  • Yep lots of con- men

Preferred solution: Apology

User's recommendation: Don’t do it

1 comment
Guest

You are so right!!! I saw the same man, with different names and supposedly from a different city each time

Anonymous
map-marker Sun Prairie, Wisconsin

I want cancel my membership and they make it impossible to do so

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There are so many steps to go through and I dont trust the foreign company that answers the phone. This company is a joke. I would never recommend this to anyone
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User's recommendation: Never will revommend

Theodore C Hkj
map-marker Ontario, California

My visa debit card to goin the site

Silver Singles - My visa debit card to goin the site
Yesterday I signed up for SilverSingles and filled out all the questions.. today I chosen the 6 month plan and input my visa debit information and I PUSHED THE DONE OR FINISHED.. It says try another way please help me Theodore chocek. 909-213-**** theochocek@***.com
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Jeff B Kxo

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Verified Reviewer

Catfish overcrowding

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Nothing like paying $40 a month to deal with so many fake profiles and scammers. This is sad and pathetic. Youre going to return my money.
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Loss:
$40
Pros:
  • I want a refund and an apology
Cons:
  • I want a refund and an apology

Preferred solution: Full refund

User's recommendation: Try something else. This site is pathetic.

Lynn W Oij

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Verified Reviewer
| map-marker Saint Paul, Minnesota

Unable to login

I can't login and would like to discontinue my membership please. Thank you. Sincerely, Lynn Wolfe have a nice day
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Julia S Nsd

Cannot change my password on my requested inquiry

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Silver Singles - Cannot change my password on my requested inquiry
I wish to cancel my subscription, and I cannot change my password on the app, nor will it except my password
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Loss:
$22
Pros:
  • Men my age on app
Cons:
  • Men on this app do not reach my expectations

Preferred solution: Full refund

User's recommendation: O

David N Wka

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Melbourne, Victoria

Your phone contact is BS

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Silver Singles - Your phone contact is BS
Called from Australia and got a lame recorded message saying youre unexpectedly off line. For an international organisation whose parent company Spark owns a list of dating sites it is spurious that you cant have a dedicated 24hr call center, no matter what the unexpected problem is. Start up the generator or get on your bike and peddle the power, the excuse sounds very fake. Be accountable.
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User's recommendation: Customer service doesn’t exist

Verle Duc

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Verified Reviewer
| map-marker Strasburg, North Dakota

Can't download pictures

Silver Singles - Can't download pictures
See above comment. Picture won't load. Needs to be trimmed?? This has happened before. Please download!
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david s Jst

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive the services I paid for

Silver Singles - Did not receive the services I paid for

Paid for three month option premium plan received email confirmation. Congratulations you're a premium member, but when attempting to use the website, pictures were blurred and messages could not be exchanged.

sent several emails regarding this matter to the provided customer service support contact I have received no responses other than will get back with you.

Tried calling the phone number listed recorded message stated not in service at this time technical difficulties... this is very suspect in consideration, every of every other option, or lack there of to reach SilverSingles support help

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Cons:
  • Did not get what i paid for

Preferred solution: The service and options I paid for

User's recommendation: try to phone contact someone before signing up

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