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Cancel membership

I joined , they quick to take my money. Next day I decide the site not for me. I am trying to cancel my membership within 24 hours of joining, cannot get any info on how to contact customer care

User's recommendation: Stay away.

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ID
#2376529 Review #2376529 is a subjective opinion of poster.
Service
Silver Singles Membership
Cons
  • Unavailability of customer service
Preferred solution
Full refund

My gender is obviously incorrect in my profile or preferences.

I am receiving matches, messages, etc. from females only. I selected "Woman seeking a Man" and I can't find a way to correct the error.
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ID
#2374566 Review #2374566 is a subjective opinion of poster.

To get rid of it

I want to cancel the subscription and get my refund
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ID
#2373744 Review #2373744 is a subjective opinion of poster.
Service
Silver Singles Membership
Loss
$180
Preferred solution
Full refund

Can't get into site all customer service numbers and email No response for weeks!

No response from Silver Singles!
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ID
#2371740 Review #2371740 is a subjective opinion of poster.
Location
Orlando, Florida

Not satisfied, with this dating site

No answer the ring sounds like a Fax Machine
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ID
#2369602 Review #2369602 is a subjective opinion of poster.
Service
Silver Singles Membership
Preferred solution
Contact please Not to renew

Charged wrong amount on my credit card

Joined premium and got charged $167.70
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ID
#2368116 Review #2368116 is a subjective opinion of poster.
Service
Silver Singles Online Dating
Loss
$139
Preferred solution
Full refund
The reasons I am left silver singles are : 1. I cannot write my own profile, or add anything about myself. I think their psychological profiling is quite accurate, but people want to write about themselves, in their own way. 2. The quarterly/ half yearly fee is a lot...
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ID
#2366452 Review #2366452 is a subjective opinion of poster.

Website is slow and hard to delete a no match

I'd like to delete people I'm not interested in quickly but the process takes ages each deletion. I got over 100 matches of people who live hundreds of miles away even though I specified that living close by is essential. Its frustrating and I hate not being able to contact anyone who runs the business or the website. thumbs down from me. I probably won't continue after my first three months.
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ID
#2366381 Review #2366381 is a subjective opinion of poster.
Location
Minto, New South Wales

I want my money back it was a mistake

I should have never put my card to sign up I want my money back please
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ID
#2366271 Review #2366271 is a subjective opinion of poster.
Cons
  • Cancellation and refund
Loss
$150

The vetting process for the members could be improved upon.

Spent a week talking with a so called gentleman and he suddenly ghosts me. I get it, not everything works out. But this guy is out there trolling around on the site like a little demigod. Only 1 picture on his profile. The site forced me to put more than one photo, but it appears guys do not even have to put a photo on the site to be active.

User's recommendation: Get a copy of the driver's license first.

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ID
#2365674 Review #2365674 is a subjective opinion of poster.
Service
Silver Singles Online Dating
Pros
  • Chating
Cons
  • Same problem
Preferred solution
Make all members have more than one photo on the site.

App doesn't work

Having issues with app always shows error ...oops something went wrong
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ID
#2360313 Review #2360313 is a subjective opinion of poster.
Location
Vancouver, British Columbia

CrapWhy are you trying to fit in some criteria. Your a *** website

I dont like it Why dont you have operators to talk to?

User's recommendation: I don’t like it.

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ID
#2359314 Review #2359314 is a subjective opinion of poster.
Loss
$114
Preferred solution
Full refund

Refund for canceling my membership

Cant get in contact with them the have a phone # which is in Germany terrible site want my refund

User's recommendation: Don’t use this site.

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ID
#2355603 Review #2355603 is a subjective opinion of poster.
Location
Sherwood Park, Alberta

Still not heard anything back!

I emailed Silver Singles several times now and Ive still not had any reply. Theyve now taken £150.00 from my account and when I try to access my account or reset my password Im not receiving any emails to change my password. Ive paid for something I cant even access. THIS IS A JOKE!!! If you have a phone number can you pass it on please? Thanks, Paul
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ID
#2355287 Review #2355287 is a subjective opinion of poster.
Location
Dunfermline, Scotland

Lack of communication

Hi guys, having tried unsuccessfully to cancel my subscription, you were kind enough to try for me. So far, a deafening silence from Silver Singles ! My advice? Don't get involved with them. Thanks for your help, kind regards , Chris, a deluded old man !

User's recommendation: Don't bother !

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ID
#2354494 Review #2354494 is a subjective opinion of poster.
Location
Ryde, England