Paula C Yyb

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Verified Reviewer

Im not satisfied with the service almost a month as a member and get lots fake people I would like to cancelled my membership

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I gets lots of people pretending they are Who they said they are and I though that every one in there was over 60 and get 42 years old guys and people that want me to talk to their friend . I dont think the site its for me please understand Im 70 years old
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Loss:
$130
Pros:
  • Need better severs
  • Silver single
  • Meeting different varieties of people

Preferred solution: Full refund

Anonymous
map-marker Quebec, Quebec

I want cancel my registration

Hi, I took a plan with you and I cannot reset my password. I'm so *** off because you've not have the right pathway for reset the password for my account. So for that reason I want cancel all my subscription. Your website is not functionaly and your client care too. I'm feeling like to be stolen. Thank for your support! Never see you later
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Anonymous
map-marker Olympia, Washington

Not happy

Getting matches out of my area with no chance of meeting any of them. So its just wasting my money, just very disappointed. Also tried calling SilverSingles nobody answered
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User's recommendation: I would not recommend your company

Charlene S Csf

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Verified Reviewer
| map-marker Virginia Beach, Virginia

No customer service phone #??

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There is no customer service phone number?! I have tried three wesites to find a telephone number and none of them have one. They want me to email them one. They are a pain in the *** and I advise no one to join them for this reason.
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Pros:
  • Help some people to meet other people
Cons:
  • No customer service

Preferred solution: Their phone #!

User's recommendation: Leave them alone.

Charlene S Csf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No phone # on their dating site.

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There is no Customer Service number on your website. How can I call them??? What are you talking about writing 100 symbols? This is a pain every which way. Why can't I call rather than having to go through all these changes?
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Pros:
  • Nice looking me

User's recommendation: Leave them alone

Anonymous
map-marker San Pedro, California

Can not use the web site. Need assistance

Same as I described above. There is not an option to look for men's profiles. I spent more than 3 hours sending e-mails to customer service, staying on hold on a phone for more than 1 hour and still didn't get anybody to respond. If I can't use this website, I want refund to be issued to me. Thank you, Alla 310-507-****
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User's recommendation: Never use this Silver singles

Chris M Tnz

App not recognizing my upgrade

Above The app on my iPhone doesnt recognize when my iPhone updated the SilverSingles to upgrade benefits in the subscription iPhone section.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Lombard, Illinois

Delete my account

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I chose not to renew my membership. Now I want my entire account deleted. Immediately.your company sucks, access to my account was blocked before the expiration date. DELETE MY ACCOUNT NOW
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User's recommendation: don’t join this dating site

Jill V Zps

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Verified Reviewer
| map-marker Naples, Florida

The ABSOLUTE WORST COMPANY

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Dont deal with company. Theyre the absolute worst!!!!!!!! They match you with the grossest men. That have nothing in common with you. The photos of these guys makes one want to throw up!!!!!!!!!! They also do not know how to answer with the right answers when asking a question to your emails. DO NOT SUBSCRIBE TO SILVER SINGLES!!!!!!!!!!!!!!!! A Huge Mistake!!!!!!!!!!!
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Cons:
  • Hard to get problems resolved with customer service

Preferred solution: Full refund

User's recommendation: Do not subscribe to Single SilverSingles a HUGE MISTAKE

Anonymous
map-marker Chicago, Illinois

DID NOT PAY TO OPEN ACCOUNT & GETTING EMAILS FROM MEN. They won't delete my profile.

I wanted to see WHAT KIND OF MEN, were on this site. I STUPIDLY FILLED OUT THE PROFILE & MY PICTURE (from FACEBOOK).

After THAT, UP POPS, MONEY to open a SILVERSINGLES ACCOUNT. I'm not going to pay monthly monies to probably GET A BUNCH OF LOSERS.

Well, I'm INUNDATED WITH EMAILS FROM SILVERSINGLES. I've contacted them MULTIPLE TIMES, (to DELETE ME). They say "open my account", (to delete my profile).

It's a CATCH 22 (pay money to "open & then delete" this account).

I RELENTLESSLY tell them TO DELETE ME - & get this same message - "to open my account to delete").

DON"T GO ON "SILVER SINGLES"!!!!!!!!!!!!!!!!!!! THEY JUST WANT YOUR MONEY & ENTICE YOU, WITH EMAILS FROM SUITERS, (thinking you'll - BITE THE BAIT, & SIGN UP) !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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User's recommendation: SOLVER SINGLES sends EMAILS FROM POTENTIAL SUITERS, When I didn't pat to open an account. I numerous times tell them to dete me & they won;t - saying to OPEN MY ACCOUNT. I DON'T WANT AN ACCOUNT & EMAILS FROM ALL THESE MEN, WITH WEIRD NAMES!!!!!!!!!!!!!!!!!

robert c Gbs

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Verified Reviewer
| map-marker North Las Vegas, Nevada

Want to leave site

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Updated by user Feb 17, 2022

never got back to me HELP

Updated by user Jan 19, 2022

i want my subscription to end when it ends dont add more time on this site

Original review Dec 20, 2021
they blocked me out by making the screen fuzzy,they said i dont have a subscription to look,i sent about 10 e mails to all of there addresses,no help i asked how do i get back in i owe $83,6 month subscription,answers that didnt help,i dont want the charges to keep adding up
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Loss:
$325
Pros:
  • Nice pictures
Cons:
  • Price and customer sevice

Preferred solution: Deliver product or service ordered

User's recommendation: leave them alone scammers

Hal M Nrb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

I am not getting answers to be able to see the photos

Updated by user Mar 06, 2022

+493 099 *** *532 This # you gave me is a fax # not a phone all it does is beep. I will call at 402-660-****.This issue has not been resolved by you?????? All i am is just getting the run around?

Updated by user Mar 06, 2022

The phone # you gave me is a fax not a phone # all it does is beep like a fax machine

Original review Mar 06, 2022
I tried for over an hour and get the same result. The pictures are blurry and when i select it takes me to membership. Then i called your phone and all i get is a fixed beep. Than i tried a chat and they recommend me ask for help and pay dollar then i have to give them a my credit card. If Silver Singles cant tell me to fix this then i may have to cancel my membership i am getting frustrated!!!!!!!!!!!!
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1 comment
Hal M Nrb

How do i get an answer

Laura W Npg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I had canceled my profile , was all my emails sent to other members also deleted? Hope not

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Silver Singles - I had canceled my profile , was all my emails sent to other members also...
Number was a fax... You can answer question by email if you prefer...I was not pissed, I was just bombarded by scammers..after I canceled membership, I was told profile, etc would be deleted...were chats that were sent to nice members also deleted from their in box Hope? Hope not.thank you, great service, just too many scammers, I did report them, can I also have a refund ? Thank you, Laura Wise..727267****.. Laurawise1406@***.com
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Great , just be careful of scammers

Anonymous
map-marker Brampton, Ontario

Cancel my membership and stop charging me

There are so many technical problems with logging on. It keeps telling me it is a wrong email address and password and when I change the password the same problem exists. You just took 200.00 from my credit card and I cannot even use this site. I would like a refund and please do not ever charge me again. Cancel my registration and delete my profile. Everytime I try I get more technical issues.
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Anonymous
map-marker Olympia, Washington

I didn’t get to talk with anyone

Im a paying customer and paid up into July. The singles that I am being sent, live so far away theres no chance that I could meet them, this is just very disappointing experience
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User's recommendation: I wouldn’t recommend

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