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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The website is very very bad and the langyage used is appallig please take your website down

I do not have a paid membership and the members are flooding my email with ***

User's recommendation: do not pay for this service several times reported contents of unclean communication do not forward to email rl140****@***.com my fault jesus is LORD.

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ID
#1817000 Review #1817000 is a subjective opinion of poster.
Product
Silver Singles Website
Preferred solution
Apology

Hacked

Would not accept my visa and when I called I was told that someone got my IP address. I needed to immediately go to a store that sold an xbox card for $100 so they could use that to block the intruders. I foolishly did this and was not able to reach "David Smith " again.

User's recommendation: Do not use this service. Not safe.

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ID
#1816592 Review #1816592 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone canceled my account without my permission via email

I asked how to delete the WHAT IF s profiles and someone cancelled my account instead. BAD mix up
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ID
#1814379 Review #1814379 is a subjective opinion of poster.
Product
Silver Singles Account
Preferred solution
I do not want to cancel my account

Mixed

My issue was resolved so thanks to the Silver Singles Customer Support team. Except for this issue, my experience with Silver Singles has been good. Not really sure what to say about the other experiences discussed here? Hope the Silver Singles team reads sites like this. Unfortunately, at this point the conclusions available to consumers reading our experiences range from scam to incompetence ... which is not a good set of options. With the Baby Boomers reaching retirement age, what ever site(s) is/are able to provide a valued and reliable site has the potential to be the next Facebook, Amazon, etc. In my case the issue could have been a simple billing system snafu. I work in IT have had good deal of experience in finance, account maintenance, etc. and volunteered to help any way I could.
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ID
#1802796 Review #1802796 is a subjective opinion of poster.
Location
New York, New York
Service
Silver Singles Customer Care

Beware

They charge you monthly. They send old ugly men your way, and they won't let you change your photo...it's not good.dating app
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ID
#1802075 Review #1802075 is a subjective opinion of poster.
Product
Silver Singles Dating Over 50 Made Easy Mobile Application
Loss
$170
Preferred solution
Full refund

I need to talk a Costomer service

I took the 21.95 they took out over a $100
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1 comment
#1830079

Same here! WTF...not right!

ID
#1801990 Review #1801990 is a subjective opinion of poster.
Loss
$100
Preferred solution
Price reduction

Refund

I was over charged 167 dollars and I requested the basic charge of $ 26. Not to mention a person that reached out was a scammer . The site sucks . Nothing worked and I had the premuim which I didnt request in the first place. Please refund my money. So over Silver Singles. I prefer to speak to a person.
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1 comment
#1830078

They are taking advantage! Beware! Check out the details, call them..or try!

ID
#1800650 Review #1800650 is a subjective opinion of poster.
Location
Baltimore, Maryland
Product
Silver Singles Account

Hacked acct ??

A woman asked me why my name was John and James with the latter showing an age 5 yrs younger !! At that point I realized my profile was being used by someone else. I dont understand why your system doesnt recognize this kind of fraud. I probably missed important contacts because of this fraudulent activity. For what its worth, Im reporting this to the appropriate federal agency to see if they have a remedy
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ID
#1800058 Review #1800058 is a subjective opinion of poster.
Product
Silver Singles Profile
Pros
  • No pros only cons
Cons
  • Same problem

First you where supposed to charge me for 1 month trial not $131

Im not paying for an overseas call !!!! I was told it was $6.99 for 1 month and you charged me $131.00 And I cant even get on the site
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1 comment
#1830080

They are overseas! That makes no sense and I was also charged for 6 months!

I thought it was $17.75 for the 6 months...NOT per month!!! Beware!!!

ID
#1798662 Review #1798662 is a subjective opinion of poster.
Product
Silver Singles Website
Pros
  • Non
Loss
$131
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation and refund

Silver Singles - Cancellation and refund
No help phone numbers not working!!!! I want my money back!!!!!! Secure Code SUS_1246****
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ID
#1797914 Review #1797914 is a subjective opinion of poster.
Pros
  • No pros only cons
Cons
  • Horrible service
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Avoid

Update by user Mar 19, 2020

They contacted me and we worked out the issue. However, would not describe the process as 'user friendly.' Dating sites, particularly for Baby Boomers, are starting to spread so this site might want to do a serious review of their customer support policies and procedures.

Original review posted by user Feb 18, 2020
Signed up for 6 months and it went well. Problems started after the renewal. Bank successfully processed the renewal transaction but SilverSingles account was never re-activated. Opened a request With Customer Care, sent messages through their site and exchanged emails, sent screen shots of bank transaction and everything else they asked. Have not heard back for a few days, Will contact my bank and see what they can do or at least alert them this is a scam site (I use Bank of America, guessing they have some influence in the financial community). Could be a nice site and poor customer care or a scam site that gives good introductory service the scams the renewal.
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3 comments
#1872197

I hate them.

#1830082

I don't trust them either...charged for 6 months when the ad was misleading...hope I can reach them. Their number is overseas...WTF!

#1849863
@Konnie F

Don't call that phone number--PissedConsumer listed the wrong number.

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Resolved
ID
#1796905 Review #1796905 is a subjective opinion of poster.
Product
Silver Singles Account
Loss
$118
Preferred solution
Deliver product or service ordered

Don't do it.

When I log in, it tells me I have messages. When I go to the inbox, there is nothing there. The members that I initiate a conversation with NEVER respond. I have found that the profiles that are out there, are not active.
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ID
#1794660 Review #1794660 is a subjective opinion of poster.
Location
Canton, Ohio
Product
Silver Singles Profile

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not recommend this site.

I received a threatening email stating that my account is past due and that they will submit it to a collection agency. I can't get into the account at all and there is not a customer service phone number on the site. I don't like the site and want to cancel my subscription.
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ID
#1790923 Review #1790923 is a subjective opinion of poster.
Product
Silver Singles Account
Cons
  • 3-6-12 months payment but no monthly payment provided
Preferred solution
Close acct and refund money.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stay away from this company

I paid for a three month "premium" membership ($113.85) and after 1 month of weird responses, the company "forgot" that I had paid for an upgraded membership, and bumped me down to a regular membership and attempted to market the higher membership to me...which I had already paid for. I waited 30 minutes on hold and finally spoke with a rude customer service employee named "bob" who promised to delete my account and give me a full refund. The account was not deleted, and no refund was forthcoming. Stay away from this company....they are perpetrating a scam
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ID
#1788548 Review #1788548 is a subjective opinion of poster.
Service
Silver Singles Premium Membership
Cons
  • Rude customer service
Loss
$114
Preferred solution
Full refund

Avoid

I was debited $329.70 on 25 Jan 2020 from Sparks Network. I did not authorise this at all. It was via Paypal Transaction. I have not used this website for 12 months or more and I want nothing to do with them. I have had a boyfriend for many months and I certainly did not agree to re-join. I have reported this to the ACCC.
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ID
#1787566 Review #1787566 is a subjective opinion of poster.
Cons
  • Steal money without authority
Loss
$330
Preferred solution
Full refund