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To discuss login problems.

I'm not able to login. When I tried to login I got a message stating something was wrong with my email address.
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ID
#1848932 Review #1848932 is a subjective opinion of poster.
Location
Baltimore, Maryland
Product
Silver Singles Website
Preferred solution
Fix login issue.

Refund for canceling my membership

Checking on the refund of my membership. I canceled within minutes of entering bff my Membership. .
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ID
#1847441 Review #1847441 is a subjective opinion of poster.
Service
Silver Singles Membership
Loss
$120
Preferred solution
Full refund

Cannot access my account.

I paid $27 for silver level and cannot access my account with pictures.

User's recommendation: SOS take care of problem immediately.

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ID
#1845169 Review #1845169 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$27
Preferred solution
Deliver product or service ordered

Cancel

Please cancel my account not happy with your service
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ID
#1844734 Review #1844734 is a subjective opinion of poster.
Pros
  • Better connection
Cons
  • Giving the customer service
  • To many scammers
  • Too many sacaers
Loss
$45
Preferred solution
Full refund

Unsubscribe

I wanted to unsubscribe and all i could get to was a computer and kept getting the run around,i finally got a phone no. Called it and got a very nice lady and took care of the whole matter in minutes and unsubscribed me. Your company needs to put the human factor back into your business.people wont get mad and frustrated
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ID
#1844609 Review #1844609 is a subjective opinion of poster.
Loss
$110
Preferred solution
Opology and not to be contacted again

They are SPAM to me

I get an email at least 4 times a week. I block them, I mark them as SPAM. To no avail. I do not need this service nor do I want it. If there was a place on a government website to report them I would.

User's recommendation: I you want to be a customer please do.

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ID
#1842713 Review #1842713 is a subjective opinion of poster.
Preferred solution
Apology

Not able to get matches or get into dating site

Silver Singles - Not able to get matches or get into dating site
I payed never was able to get back into site Also I did see some matches after I paid, but they were photos of women not men I could not get back in to change it, Ive Been trying for days my email or my password worked, I never got any matches send to my either, I could leave like that with women then change to men but I cant get back in Maybe I can start fresh if I can get a refund
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ID
#1841356 Review #1841356 is a subjective opinion of poster.
Location
Austin, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My subscription

Silver Singles - My subscription
Silver Singles - My subscription
Silver Singles - My subscription
I unable to connect with SilverSingles l payed for 6 months

User's recommendation: Don’t have any since I haven’t been able to get into SSS.

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ID
#1841327 Review #1841327 is a subjective opinion of poster.
Location
Austin, Texas

Unsatisfied with service provided

Too many profiles without pictures. Less than 6 matches daily. None of which may include pictures. Shortest preferred distance in your profile is no less than 50 miles. Many times when trying to log in there is an error message that their site is not available.

User's recommendation: don't sign up for Silver Singles try some other site.

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ID
#1838460 Review #1838460 is a subjective opinion of poster.
Service
Silver Singles Online Dating
Cons
  • Horrible service

Charged when no longer a member

I cancelled by phone three months ago I only used my phone app and that no longer opens so i assumed I assumed all was fine. Have not been on site for 3 months I called today to make sure they would not be billing me the woman assured me i was cancelled when I checked on on-line account they took out over 160.00 This is fraud !! I am disputing it and thinking of going to a philadelphia TV station that looks into this for people I want my money refunded!! I am not giving up on this and people should know this happens my email is cyeag5@***.com

User's recommendation: If I do not recieve my refund I plan to write an article about this I write for a local newspaper.

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ID
#1829821 Review #1829821 is a subjective opinion of poster.
Cons
  • Arguing about a refund that i cancelled
  • Rude customer service
Loss
$167
Preferred solution
Full refund

Cancellation of membership

Have been trying to cancel my membership so I can delete my profile from the site. No longer want to be on the site. Have sent an email but still cannot delete. I do not want a refund just want off the site, please and thank you. Kathryn Harper

User's recommendation: Watch out for the scammers... there are a lot of them.

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ID
#1826900 Review #1826900 is a subjective opinion of poster.
Product
Silver Singles Account
Cons
  • To many scammers
Preferred solution
Let the company propose a solution

Want to change display name

My daughter helped me in creating this amazing dating site but I think she created it in her name great site and w

User's recommendation: Its a great site and would like them to join.

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ID
#1822821 Review #1822821 is a subjective opinion of poster.
Location
Overland Park, Kansas

I knew after one day this site was not right at least not for me.

so I am still waiting for my refund and even though I deleted the silver singles account they still send me info. even though I have made it clear I am not interested in their site. It has to be the worst site I have ever been on. I will not ever pay for a dating site again. NEVER-

User's recommendation: Join groups and meet people through the old fashion way.

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ID
#1822046 Review #1822046 is a subjective opinion of poster.
Product
Silver Singles Website
Loss
$40
Preferred solution
Full refund

Cancellation and refund

I requested that my membership be canceled. I also deleted the account. Just noticed that you charged my credit card for another month.
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ID
#1821587 Review #1821587 is a subjective opinion of poster.
Service
Silver Singles Membership
Loss
$50
Preferred solution
Full refund

Refund

I pressed the wrong amount to be taken out of my account and I did speak to someone and they assured me that Id be getting my refund of $107.00 back and my account was cancelled and Ive tried 2 numbers and I cant get through!

User's recommendation: Be sure to write down all contact numbers.

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1 comment
#1837444

Now you know why it is never, ever a good idea to allow anyone to just take money from your account via a debit card or giving them your bank account number. If you did use a debit card, then dispute the charge and tell the card company what transpired, etc.

If you gave them your bank info, I doubt you can do anything, but talk to your bank and see if they can help---also, ensure you have not signed up for recurring debits, etc. Your bank can help stop this.

ID
#1819051 Review #1819051 is a subjective opinion of poster.
Loss
$107
Preferred solution
Full refund